Repairs
Professional Shutter Repairs Across Surrey & South West London
Shutters take daily use, and things wear or break: a slat snaps, a hinge seizes, a panel starts to sag, a tilt rod comes away. You almost never need a whole new set. We repair shutters of most makes across Surrey and South West London, whoever fitted them, and most jobs are done on-site the first time we visit.
Repairs are what we do most
Plenty of companies will happily sell you a whole new set of shutters when one part has failed. We would rather fix the part. A repair keeps the shutters you already have, costs a fraction of replacement, and is usually finished in a morning. The one time we will tell you to replace is when the frames themselves are genuinely beyond saving, and we will say so plainly rather than quietly upselling.
What's wrong with yours?
The common faults we see, what they look like, and how we put them right. Not sure which one you've got? Send a photo and we'll tell you.
Broken or missing louvres
What you'll see: a snapped, cracked or missing slat, often after a knock, a slammed window or a pet.
The fix: individual louvres replaced and colour-matched to the rest, so the repair is invisible.
Snapped or detached tilt rod
What you'll see: the bar that tilts the louvres has come away or broken, so the slats no longer move together.
The fix: the tilt rod and its staples are reattached or replaced so the whole panel moves as one again.
Stiff or floppy louvres
What you'll see: louvres that won't hold the angle you set, or have gone stiff to move.
The fix: re-tensioned so they move smoothly and stay put, no more slats drifting shut on their own.
Seized or broken hinge
What you'll see: a panel hanging crooked, catching on the frame, or not closing at all.
The fix: the hinge is replaced and the neighbouring panels re-levelled so the whole set sits square.
Sagging or dropped panel
What you'll see: a panel that has dropped in the frame and no longer closes flush or latches.
The fix: re-hung and adjusted so it closes flush and latches cleanly again.
Loose magnets and catches
What you'll see: panels that swing open on their own or won't stay shut.
The fix: magnets, catches and fixings renewed so panels hold closed properly.
Water-damaged or swollen slats
What you'll see: slats near a bathroom or kitchen that have warped, swollen or discoloured.
The fix: affected slats replaced (with moisture-resistant material where it suits the room) and blended in.
Frame coming away from the wall
What you'll see: the whole frame working loose from the window reveal.
The fix: re-fixed securely with fresh packers and fixings. A shutter that won't close on a ground floor is a security issue, so we prioritise these.
How a repair works
- 1
Send a photo
A quick photo or two by email or WhatsApp and we'll usually tell you what's involved, and a rough cost, before we come out.
- 2
We visit
At a time that suits you, evenings included. We bring the common parts with us so we can often fix it on the spot.
- 3
We fix it
Most repairs are finished on-site in a single visit. Heavier refinishing goes to the workshop, and we leave temporary cover up in the meantime.
- 4
12-month warranty
Every repair is backed for 12 months on our workmanship. If the same fault returns through our work, we put it right at no charge.
What repairs cost
Repair prices depend on the part, the make of shutter and access, so we give you a fixed price before any work starts, no surprises. As a guide, here are the jobs we're called out for most.
| Job | From |
|---|---|
| Replace a broken louvre (per slat), colour-matched | Quoted free at survey |
| Reattach or replace a tilt rod | Quoted free at survey |
| Re-tension loose or floppy louvres (per panel) | Quoted free at survey |
| Replace a seized or broken hinge, re-level panels | Quoted free at survey |
| Re-hang a dropped or sagging panel | Quoted free at survey |
| Renew magnets and catches | Quoted free at survey |
| Re-fix a loose frame / make secure | Quoted free at survey |
Every price is confirmed free at your survey before we start. There's no obligation to go ahead.
Repair questions
Get your shutters working again
Send a photo or book a visit. Most repairs are done on the first trip, backed by a 12-month workmanship warranty.