“Loved working with Shutters Design who delivered and installed beautiful shutters in time for the heatwaves this summer.”
Andrew BundayRead on Google
How it works
Simple, honest, handled by one team
Whether it is a repair, a restoration or fitting shutters you already own, it starts the same way: get in touch, send a couple of photos, and we come back with a clear price.
- Family-run since 2009
- Approximately 90% of repairs finish in one on-site visit
- 12-month workmanship warranty on agreed repair work
- 10-year guarantee on new shutters
- 01
Get in touch
Call us, send a photo on WhatsApp, or fill in the form with a line about the job. However you reach us, you'll speak to the team who'll actually do the work, not a call centre.
- 02
Send a few photos
Photos of the complete shutter and the fault give us useful context for an initial assessment. When the cause, dimensions or condition need checking in person, we arrange a free home visit. A free home survey takes around 30 to 45 minutes.
- 03
Get a clear quote
We usually provide the quote the same day or the next day after assessment. It is itemised so you can see what you are paying for, with no pressure to decide on the spot.
- 04
Booked in and done
Happy with the quote? We schedule the agreed work. Approximately 90% of repairs finish in one on-site visit, and we explain beforehand when a job needs workshop conditions.
Ready to show us the fault? Send a photo on WhatsApp.
Choose the service that matches the job
The first steps are similar, but the checks and practical options depend on whether the shutters need fitting, repairing or restoring.
What to include in your photos
You do not need to take anything apart. Three simple views usually give us enough context for a useful first assessment.
The whole shutter
Take one photo that shows the complete shutter, frame and window opening. This helps us see how the panels sit together.
The fault close up
Add a clear close-up of the broken louvre, loose tilt rod, hinge, magnet or damaged finish. Keep any loose parts so we can identify them.
The panel from the side
If a panel has dropped, catches or will not close, a side view helps show the gap, hinge position and frame alignment.
Why we ask for photos first
Clear photos can show the complete shutter, the affected panel and the visible fault. That gives us enough context to identify the likely service and tell you whether the next step is more photos, an on-site assessment or a written scope.
When a job genuinely needs measuring up, involves an awkward bay, or needs more involved restoration, we'll arrange a free home visit and bring what we need. Either way, the quote comes with no obligation and no hard sell.
What we check during a home visit
A visit is for jobs that need measuring, closer inspection or a decision between repair, restoration and refitting.
What has failed
We check the affected part and the surrounding components, because a dropped panel or stiff louvre can have more than one cause.
What can be kept
We separate the parts that can be repaired or adjusted from anything that genuinely needs replacing, then explain the practical options.
What the job involves
Before work starts, we confirm the scope, the price and whether the repair can be completed in the visit or needs workshop work.
Agreed repairs backed for 12 months
Our 12-month repair workmanship guarantee covers faults caused by our work, such as panels dropping or louvres loosening. Cosmetic damage or broken louvres may be chargeable depending on the cause. New made-to-measure shutters have a separate, non-transferable 10-year personal guarantee through Shutters Design. For repairs, call us directly on 07776 123 386 and we sort it.
Verified Google reviews
Customer reviews for our family team
Customers posted these reviews on the Shutters Design Google profile after new-shutter work and aftercare by the same family team. Each card links to its original Google source.
“We couldn't be happier with our shutters from Shutters Design.”
Cassandra DunnRead on Google
“Excellent quality, very nice people to deal with and professional. Highly recommended.”
James PetersRead on Google
Book a free home survey
Send a photo or book a free, no-obligation visit, and we'll come back with a clear price.