Support

Find the right shutter help

Choose the route that matches the job in front of you. Each page gives the details for that topic without making you repeat the same information.

Start with the guidance you need

Learn how the process works, check a common question, read a guide or send us the details of your shutters.

See what to send, how the assessment works and what happens before work starts.

Find direct answers about fitting, repairs, restoration, visits and next steps.

Read practical advice about common faults, care, refitting and repair decisions.

Send photographs and details of the shutters when you need advice for a specific job.

Step-by-step support for common faults, care, repair decisions and refitting shutters you already own.

Use the service page when you already know whether the job is fitting, repair or restoration.

Check what we need before fitting shutters bought elsewhere, moved or removed for other work.

Get help with broken louvres, tilt rods, hinges, catches and dropped panels.

Explore refinishing and connected repair work for shutters whose frames and panels remain sound.

Send a full photograph of the shutters and a close-up of the issue. We will help identify the next useful step.